Community Guidelines
Last updated: October 1, 2026
These Community Guidelines are part of the SRG+ Terms of Use and apply to everyone who uses SRG PLUS INC services, including the SRG+ apps and srgplus.com. They add to section 9 of the Terms of Use (User Generated Contributions).
Messaging and community rules
The Services let you send messages to other users and profiles. When you use messaging, you agree to these rules in addition to the rest of the Terms of Use:
We have zero tolerance for objectionable content and abusive users. Do not send harassment, threats, hate speech, sexual content, content that exploits or endangers minors, spam, scams, or anything illegal.
You can report a message or a chat and block any user from inside the app. A blocked user can no longer message you.
We review reports within 24 hours. We remove content that breaks these rules and suspend or terminate the accounts of the users who post it.
Messages are visible to the people in the chat and, when a chat is reported, to our moderation team.
To report abuse outside the app, email hi@srgplus.com.
AI features
Some features use artificial intelligence, such as the SRG+ assistant and image generation. When you use a cloud AI model, your prompt and the content you choose to share with the assistant are processed by our AI provider (OpenAI) on our behalf to produce an answer. The app asks for your permission before it sends anything to a cloud AI model, and you can use the on-device model instead, which processes your request on your device.
AI output can be inaccurate, so check it before you rely on it or publish it. These guidelines also apply to anything you create with AI features, and you can report AI output that is objectionable.
Contact
Questions about these guidelines: hi@srgplus.com.