> For the complete documentation index, see [llms.txt](https://legal.srgplus.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legal.srgplus.com/crm.md).

# CRM

## Service & Processing Fee

A Service & Processing Fee of 10% will be applied to all customer transactions. This fee covers costs associated with secure payment processing through Stripe and the delivery of CRM-related services, including text messaging. The fee is non-refundable and applies to all subscription payments and one-time purchases processed through our platform.